Why having a friendly chat will make you more successful in business.

Have you ever watched friends chatting to each other?

They do make it look easy, don’t they? They laugh, look surprised, interested, friendly, and warm. They’re are each other’s allies and share common interests. 

It doesn’t have to be different in a business conversation. Make it easy for others to talk. Show interest, ask questions, listen and care. Focus all of your attention on the person who is talking. 

This will build trust fast, allowing you to get down to business.